Shipping policy

# Shipping Policy **Last Updated: August 12, 2026** At **KairosKart**, we are committed to making your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process and deliver your orders. ## 1. Order Processing Orders are generally processed within **1–3 business days** after successful payment. Orders placed on weekends or public holidays may be processed on the next business day. Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available. ## 2. Delivery Times Estimated delivery times may vary depending on your location and the product ordered. **India:** Approximately **5–10 business days** **International:** Approximately **7–20 business days** These are estimated delivery times and are not guaranteed. Delays may occur due to weather, courier disruptions, holidays, customs clearance, incorrect address information, or other circumstances outside our control. ## 3. Shipping Charges Shipping charges are calculated and displayed at checkout based on the delivery location, order size, product, and applicable shipping method. From time to time, KairosKart may offer free shipping or promotional shipping rates. ## 4. Order Tracking Once your order has been dispatched, you may receive a tracking number through your registered email address or phone number. You can also use our **Track Order** option on the website to check your order status, where tracking is available. Please allow up to **48 hours** for tracking information to become active after shipment. ## 5. Incorrect or Incomplete Address Customers are responsible for providing accurate delivery information. If an incorrect or incomplete address is provided, delivery may be delayed or the package may be returned to us. Additional shipping charges may apply for reshipping the order. Please contact us as soon as possible if you notice an error in your shipping information. ## 6. Delayed or Lost Orders If your order has not arrived within the estimated delivery period, please contact our customer support team. We will work with the relevant shipping carrier to investigate the shipment and provide you with an update. KairosKart is not responsible for delays caused by circumstances beyond our reasonable control, including natural disasters, extreme weather, strikes, government restrictions, customs delays, or courier disruptions. ## 7. Damaged Packages If your package arrives visibly damaged, please contact us as soon as possible and provide photographs or videos of the package and the product. This will help us investigate the issue and determine the appropriate resolution. ## 8. International Shipping International orders may be subject to customs duties, import taxes, local fees, or other charges imposed by the destination country. Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer. Customs clearance may also cause additional delivery delays. ## 9. Multiple Products in One Order If your order contains products that are shipped from different locations or suppliers, your items may arrive in separate packages and at different times. You may receive separate tracking information for each shipment. ## 10. Contact Us If you have questions about your order or shipping, please contact us: **Email:** [Your Customer Support Email] **Website:** KairosKart Our customer support team will be happy to assist you with your order. **KairosKart — Shop Smart. Live Better.**