Shipping policy

Shipping policy

Last updated: 26 September 2026

Free delivery across India

Every order ships free anywhere in India. We currently deliver within India only.

Dispatch and delivery times

  • We dispatch orders within 1–2 business days of confirmation.
  • Delivery usually takes 3–7 business days after dispatch. Metro cities are often faster; remote pincodes can take longer.
  • Orders placed on Sundays or public holidays are dispatched the next business day.

Cash on Delivery (COD)

  • COD is available on most pincodes.
  • For every COD order we send you a confirmation message on WhatsApp. Please confirm your order and address. We may cancel unconfirmed COD orders and not ship them.
  • Please keep the exact amount ready. The courier can't open the parcel before you pay.

Tracking

Once your order ships, you'll get a tracking link by SMS, WhatsApp or email. Tracking can take up to 24 hours to become active. You can also use Track Order on our website.

Address and failed deliveries

  • Please enter your complete address: house number, street, landmark and the correct pincode, plus a phone number the courier can reach.
  • If a delivery fails because the address is wrong or no one is available, the courier will try again. After repeated failed attempts the parcel comes back to us. For a prepaid order, we refund you after deducting the return shipping cost.

Damaged parcels

If the parcel looks tampered with or damaged, record an unboxing video and contact us within 48 hours of delivery. See our Refund Policy for details.

Contact us

Email: order@kairoskart.com · WhatsApp: +91 97171 88869